Privacy Policy

When you write a review on TrustStar Review websites: TrustStarReviews.co.uk or TrustStarReviews.com, we collect the following personal date about you:

  1. Your name or username (your name or username will be visible on our reviews platform) and your email address (your email address will NOT be visible on our reviews platform). Your name or username and email address is mandatory and is required to write a review.
  2. When you write a company review and it is posted on our website, we collect the following information:
    • Which company you review.
    • The heading and content of your product or service buying experience.
    • The rating you gave the reviewed company. (1-5 stars)
    • The date of your review.
    • Documentation to verify your purchase. (if required)
  3. Information about views and likes regarding your review. When you write a review of a company, other people can show that they found your review helpful. We only collect information about how many people read or like your review and not the identities of those people.
  4. If you contact us about a review that you believe violates our review guidelines, we collect the information that you provide to us. This includes which review you notified us about, the reviewed company and the date you contacted us.
  5. When you visit our websites, we register your computer's IP address and browser settings. We collect this information so that we can trace the computer used in cases of misuse and to ascertain your approximate area location.
  6. We will use the information you provide to us to:
    • Display your reviews on our websites.
    • Identify you as a user when you visit our websites.
    • Verify the authenticity of your reviews.
    • Improve our website services.
    • Reply to any questions or queries.
    • Relay a message from the company you reviewed.
    • Contact you if your review is flagged by other users or companies.
    • Ask you to provide documentation to verify product or service buying experience.
  7. Our goal is to increase the exposure of customer reviews on different companies on the internet. We therefore permit reviews created on our website to be shown on consumer and business portals, search engines, the reviewed company website and other websites where we deem it is relevant for users to see customer reviews.
  8. In certain circumstances, we may be required to disclose information that you have provided to us to comply with current laws or to respond to claims, legal process and requests from public and government authorities
  9. Our websites contains links to reviewed company websites and other third-party websites. These links do not imply that we endorse those websites and we assume no responsibility for these third-party companies or their products or services.
  10. We retain the personal data you provide and your reviews unless you choose to delete your user profile. If you choose to delete your user profile please note that all your reviews will also be deleted. We will delete your user profile and reviews upon your request
  11. We use the latest security measures to protect your personal information on our servers. However, we cannot ensure the security of the information you transmit to us. Emails sent via the internet may not be encrypted, and we advise you not to include any private or confidential information.
  12. Our website uses "cookies" and by using our websites, you accept that we use cookies as for the following information:
    • Measuring traffic such as the number of visits to our websites. Which domains visitors come from, which pages are visited and the geographical areas of website visitors.
    • Monitoring website performance, authentication and improving our websites.
    • Ensuring the quality of our reviews and preventing any irregularities or misuse.
    • Displaying advertisements which we believe may be of interest to you.
    If preferred you can delete cookies by accessing your privacy or history. However, if you delete cookies you may be usable to access all of our website features.
  13. Our websites are not intended to be used by children under the age of 18. If you are aware that a child under the age of 18 has provided us with their personal information, please contact us.
  14. We reserve the right to make changes to our privacy policy. By using our review websites, you agree to the above privacy policy and accept them fully without exception.

If you have questions or concerns regarding our privacy policy, please do not hesitate to contact us at: info@TrustStarReviews.co.uk