The following guidelines apply to the use of the following TrustStar Reviews websites: TrustStarReviews.co.uk and TrustStarReviews.com.
- To write a review on TrustStar Reviews, you will be required to set up a user profile which must be linked to a valid email address so that you can be contacted to verify your review.
- You can only write a review on TrustStar Reviews if you have actually purchased a product or service from the reviewed company.
- We may contact you and ask you to provide documentation to prove that you have purchased a product or service from the reviewed company.
- You cannot write a review about your own company.
- Please ensure that you review is factual and includes relevant points about your specific buying experience.
- We use human moderators to read each review prior to being published on our platform. Our moderators do not amend reviews and any reviews containing the following will not be published and deleted from our system. a) Any language that is accusatory, coarse, defamatory, inflammatory, political, racist, sexist, violent or otherwise violates any current laws. b) Contains any personal information about an individual, such as a person's name, address, phone number, email address, credit card details or any other information that can be used to contact or identify someone.
- We may block your account if you misuse our reviews platform. This includes, writing fabricated reviews, threatening or abusive behaviour and spamming our website with marketing materials.
- We will delete your user profile and account if: a) It is not attached to a valid email address or the email address provided has expired or is no longer accessible. b) Your user profile contains an offensive or inappropriate username.
- Reviews that we deem false, fabricated or similar will be removed and will lead to the account being blocked or deleted. TrustStar Reviews have a zero-tolerance policy against fabricated reviews.
- We do not accept threats or abuse against employees of TrustStar Reviews. Furthermore, we do not tolerate threats, abuse or blackmail attempts to any companies that use our online services. This includes reviewers requesting monetary compensation in return for deleting customer reviews.
We reserve the right to make changes to the TrustStar Reviews guidelines. By using our review websites you agree to the above guidelines and accept them fully without exception.